Portable Toilet Troubleshooting Guide

Very occasionally, a few problems occur when using portable toilets. We’ve put together a quick guide to help you get them back up and running as soon as possible.

Safety Warning

When you open the toilet unit, you are working in an unsanitary environment. Please ensure you wear appropriate PPE before engaging in even the most minor maintenance operations.

Common problems encountered with portable toilets and how to troubleshoot them.

If the toilet won’t flush properly, lift the lid on the waste tank.

You will see a 1″ pipe with a plastic mesh bag hanging from the gusher pump. It is fastened to the pipe by a jubilee clip.

Occasionally, the pipe assembly will become loose. Affix this by pushing the pipe and the bag on the underside of the pump.

If the pipe is still fixed in place, check for splits. If a split is discovered a new pipe and mesh bag will have to be ordered/supplied.

Portable Toilet Troubleshooting

Less common – If the pipe and bag are in good working order, check below the gusher pump for the condition of the black circular tubular diaphragm. If this is damaged, a Tardis engineer will be required to repair it.

Less commonly, with heavy use, two other issues occur. The toilet paper can cause the filter to become blocked. One sign of this is the flush handle becoming stiff to operate. If this happens, you will need to call a Tardis engineer to repair the problem.

If the flush handle has been operated aggressively, the mechanism may snap. The flush handle will move around with no resistance and the flush will not operate. In this instance, you will also require an engineer to repair it.

Very occasionally, the nozzle shown below can become blocked. The best solution if this happen, is to clear it with a jet lance.

Portable Toilet Troubleshooting

www.tardishire.co.uk

Tel: 0800 731 0589

Out and about with Tardis…

Jon, one of our stalwart tanker drivers has been busy with his camera – he gets all the best locations!

Last weekend, Saturday 1st August, was the Leicester Caribbean Carnival. We delivered a mixture of portable toilets and urinals to the event.

Leicester Caribbean Carnival 1

Leicester Caribbean Carnival 2

Jon took some cracking pictures, though he wasn’t involved in the carnival action (he’s put away his Carmen Miranda outfit until next year), he has a job to do after all.

Last week he was despatched to Edgbaston Cricket Ground in the shiny new MAN Euro 6 tanker with 2500 gallon waste capacity and 1000 gallon clean water capacity. (See the blog we posted last week!)

Edgbaston cricket ground

Edgbaston welfare servicing

He cleaned up with the welfare cabin servicing whilst England were busy cleaning up against Australia.

Keep the photos coming Jon!

www.tardishire.co.uk

www.tardish2o.co.uk 

Hiring a portable toilet – what do I need to know?

Here at Tardis Environmental, we like to make everything as simple as possible for our clients.

In this post, we have answered a number of important questions which should be considered when hiring a portable toilet, portable disabled toilet, portable shower or portable urinal unit.

Is there adequate access for delivery of the units?
When hiring a portable toilet or other units from the range we offer, the delivery vehicle will depend on the quantity ordered, delivered using a 3.5 ton, 7.5 ton or 7.5 ton vehicle with trailer.

Hiring a Portable Toilet

Portable Toilets going out for delivery

Where will I site the unit/units?
When hiring a portable toilet, the unit will need to be sited where our drivers can easily drop off and collect.

If there is a wall or other obstacle in the way, then a crane-mounted lorry may be required for delivery and collection. Please inform us if this is the case at the time of ordering.

Do I need water, electric and foul waste connection?
Tardis cold wash portable toilets do not need any connections, but may require servicing if on hire for a long period of time or have numerous users.

Tardis hot wash portable toilets require a 240v 16amp connection to an electricity source.

Tardis portable shower units also require a water source and run off for the waste, as well as a 240v 32amp electricity supply.

Additional services?
Tardis cold wash portable toilets are self-contained requiring no additional plumbing or connections. Portable showers and hot wash portable toilets do however require a connection to external services.

We can supply a fully qualified Tardis plumber or electrician to complete the necessary connections. Please talk to the hire desk at the time of booking for more details.

Are the units going to be safe?
We recommend that units are delivered and sited in a location where they are less likely to be stolen or vandalised.

Please be aware, that whilst our units are on hire to you, you are fully responsible for any damage that may occur.

How many portable toilets do I need for my event?
It is important to consider the number of toilets you will require in ratio to the number of people attending your event.

If you are unsure of the numbers, our hire desk are here to help, with experience in both small and large events, we can advise the unit quantities most suitable to your event.

What will be supplied with the toilet?
The portable toilets will be delivered with toilet roll and hand sanitizer, unless sink fitted and we will also supply paper towels.

Once the initial supplies run out, it is your responsibility to replenish consumables unless you have requested us to replenish consumables.

When will we collect the toilets?
We will try to collect the units as soon as possible after the hire period has finished. Please allow up to 5 working days for collection. During this tine, the units are still the responsibility of the customer.

Important questions when hiring a portable toilet

We hope to have answered any questions you may have about hiring a portable toilet.

If there is anything we have missed out, contact our hire desk team who are here to help.

View our range of portable toilets, portable showers and portable urinals online at www.tardishire.co.uk

 

Summer is here!

It’s been a busy year already here at Tardis Environmental with the planning of festivals and events across the UK.

From portable toilet hire to drinking water delivery, we’ve got the festival and events season sorted.

Now the Summer has officially started in Britain, we thought we would have a look at exciting events to come.

This weekend, one of the UK’s largest music festivals, Glastonbury takes place. We have already delivered 45 waste tanks to the site in preparation for the music festival to begin.

Glastonbury Waste Tanks Delivery

Glastonbury Waste Tanks Delivery

Our waste tanks are available for both sale and hire, are the ideal temporary waste storage device, and can be buried or sited beneath toilet blocks, shower blocks, canteens, etc.

The next event on the calendar is the Silverstone Grand Prix taking place between 3rd and 5th July. On a recent post, we mentioned the portable toilets we would be delivering to a nearby camping site.

Portable toilet hire is probably what we are best known for. Our self-contained portable toilets do not need a connection to any other service so are ideal for events of all sizes and all locations. We would however recommend servicing to keep them hygienic and fresh.

Portable toilet Hire

Along with portable toilet hire, we can also offer portable urinals providing a solution for male users. Our 4-bay and 6-bay portable urinals would reduce the queues significantly, giving visitors more chance to enjoy the goings on.

For a complete sanitation system, particularly for events taking place over a few days, portable shower hire is also available. This would allow for people to stay fresh and clean throughout. Waste from the portable shower units can then be dispensed into a drain, soakaway or your could hire a waste tank.

On the second weekend in July, we will be delivering yet more portable toilets – to the Hyper Japan Festival held at the O2 as well as 10 waste tanks to the Milton Keynes Bowl, a Live Nation event.

Finally, on the 1st August the Leicester Caribbean Carnival takes place. If you are attending, look out for Tardis portable toilets!

How else can Tardis Environmental help?

Many festivals and outdoor events are situated where there is no access to a mains water supply. At any event the availability of clean drinking water is important.

We already offer event water supply to many types of festivals and events nationwide.

Whether you chose to hire a water bowser or water tank, require delivery of clean drinking water to existing water storage on site or would prefer bottled drinking water – we have an event water supply to suit your needs.

Bulk Water Delivery

Bulk Water Delivery

If it’s portable toilet hire, waste tanks, bulk water delivery or information on any of the other services we offer you require, call our friendly sales team on 0800 731 0589.

Visit the Tardis Environmental website today.

Tardis Environmental can help in more ways than one

With summer on its way there are lots of fun things going on around the UK!

There are a number of things to remember to organise when hosting outdoor events, festivals, a party, sporting events and even weddings. So it helps if you can organise a few things in one place!

Organising an event can be a stressful time. At Tardis Environmental, we offer many useful services that can help with preparing and the smooth running of your event including:

  • Portable toilet hire
  • Portable shower hire
  • Waste tank hire
  • Waste tank emptying
  • Bulk water delivery
  • Water bowsers and water tanks hire
  • Water coolers
  • Bottled drinking water
  • Road sweepers
Portable Toilet Hire

Portable Toilet Hire

We recently took an order to supply 10 waste tanks to the Milton Keynes National Bowl, a Live Nation event taking place in July 2015. The outdoor carnival includes a number of stages with music and performers, fair rides, fireworks and more.

And that’s not all; we are already covering a number of exciting events this summer, which include the Leicester Caribbean Carnival, Greenwich & Docklands International Festival, camping at the Silverstone Grand Prix and delivering 45 waste tanks to Glastonbury.

Delivery Waste Tanks to Glastonbury

Delivery Waste Tanks to Glastonbury

Whether hosting a small local event or a larger event take a look at our website to see what Tardis Environmental can offer you.

If you are unsure of what your requirements are or would like a quote, contact our friendly sales team on 0800 731 0589 who are always happy to help.

Let us know what you’re getting up to this summer – tweet us at @TardisEnviro or search ‘Tardis Environmental Ltd’ on Facebook.

 

Visiting the British F1 Grand Prix this year?

Tardis are!

Tardis have recently received an order to provide facilities for a campsite for campers visiting the British Formula 1 this summer. The order placed was for a number of portable toilets to the site.

This years Silverstone Formula 1 Grand Prix takes place between 3rd and 5th July 2015.

Camping at Silverstone

Camping at Silverstone

A few fast facts on the 2014 British Formula 1 Grand Prix:

  • The drivers will complete a total of 52 laps, at 3.66 miles long per lap!
  • 18 turns on the circuit (10 right, 8 left)
  • 145.01mph average speed
  • 195mph top speed
  • British driver Lewis Hamilton driving for Mercedes came first in the 2014 race – completing the course in 2:26:52
  • 24 giant screens around the site for fans to watch the action
  • Last year, over 28,000 fans were expected to camp, with 15,000 in the official Silverstone Woodlands campsite

The above facts statistics were correct as of 16th June 2015 as per the official Silverstone website.

http://www.silverstone.co.uk/news/facts-and-stats-2014-formula-1/

SIlverstone Grand Prix

SIlverstone Grand Prix

If you require facilities such as portable toilet hire, portable showers, bulk water delivery or bottled drinking water for an event which includes camping, or even hosting a party celebrating the Silverstone F1 at your home, feel free to browse our website to get a feel of what our range can offer.

Tardis can offer portable toilet hire for all sorts of events, festivals and parties throughout the UK.

If you’re camping at Silverstone this year – you never know – you might spot a Tardis portable toilet yourself!

If you do, let us know on Twitter #tardisspotter

Let’s all hope for nice sunny weather!

Summers calling – Tardis Hire at the ready!

With summer upon us, this means a busy time of year here at Tardis Hire, with the festivals and events season now well underway.   

Last week you may have read our article on Tardis Hire going to Glastonbury, we recently delivered 45 waste tanks to the site ready for the festival. Whether a small local event or larger festivals across the UK, we’re more than happy to help with events of all sizes.

From portable toilets to bulk bottled water, we’ve got it covered!

There’s more to consider about portable toilets than you might think, and almost a necessity at any outdoor event. It is essential to pick the right toilet for the job. If you are unsure of the right number of portable toilets required at the event, we can work it out in relation to the number of people at who will need facilities at your event. We will even take into account the alcohol that will no doubt be consumed!

Clean Portable Toilets

Portable Toilets

Want to cut the queues at the loos? Portable urinals are also available for the male festivalgoers out there with 4 and 6 bay urinal units, an ideal space and time saving fix at larger events.

For more information on the range of portable toilets we offer, visit our website.

Keeping your customers hydrated is also important, especially in the sun (although unlikely in Britain one might add). Another facility needed for events and festivals is therefore fresh drinking water. So if you have a stall at a festival selling bottled drinking water, we sell the wet stuff by the pallet! No matter the size of your gathering, we have the H2O needed to keep everyone happy and hydrated throughout.

If bulk bottled drinking water doesn’t take your fancy, you might be interested in our new drinking water fill station – also featured in another article a few weeks back.

Water Fill Station

Drinking Water Fill Station

This innovative little invention connects to a water supply in minutes, such as a drinking water bowser or tank that we can also supply. This will allow up to 4 people to fill up bottles or buckets at a time, leaving more time for the more fun stuff.

Any questions or for help planning your event, our friendly booking staff on the hire desk are here for your guidance! Call 0800 731 0589.

Or alternatively, to visit our website click here.

Your checklist to ensure a perfect hire – Tardis helps you plan

rainbow

Whether you are putting a portable toilet in your garden or several into a field for a festival, sports meeting whatever, you’ll need to plan beyond just placing your order.

Tardis Environmental take good service very seriously, but there are factors known only to you, which can detrimentally affect what should be the smooth hiring of a portable toilet or shower.

Delivery vehicles.

Tardis Toilet Carrier Van Graphics 005-smaller July 2012

We deliver using the most appropriate vehicle for the run that day, this can be a 3.5 tonne 7 tonne or 7 tonne with trailer which is also commensurate with the number of units ordered.

THUMB-Tardis-Sheet-3.5-ton-Service-Truck_THUMB-Tardis-Sheet-7.5-ton-Haulage-HGV
all thumbnails can be clicked
to view/download specification sheets

Siting the unit(s).

Units need to be sited where we can conveniently drop off, collect and where required, service them too. If the delivery site is a domestic property, we need access for the vehicle to drop the unit close to where you intend it to be used.

For servicing, our smaller vehicles carry approximately 5 metres of hose. Vacuum tankers approximately 30 metres. Again, for further details on the weights and dimensions of our vehicles, peruse the specification sheets below.

shower thumbdisabled thumbcold wash thumb

6 bay urinal thumb4 bay urinal thumb
all thumbnails can be clicked
to view/download specification

If there is a wall or similar instruction it may require a crane mounted vehicle to effect delivery (which can be arranged at extra cost).

If the vehicle has to travel down a driveway, take time to measure the width and either talk to our hire desk team or look over the dimensions of our service vehicles so you’re clear the vehicle will fit.

Once the unit is on terra firma, whilst our drivers are strapping fellows, there is a limit to how far a toilet or shower unit can be jostled before even the most herculean staff member expires. As one was heard to say recently, “me name’s Simpson not Samson” !

The British weather has a habit of turning inclement at a moment’s notice. This can render some sites inaccessible posing inadequate ground conditions for vehicles. This is especially relevant where we are delivering out in the countryside.

Safety and security

Although we appreciate this can be difficult, we do ask our clients to consider the location where the units are going to be sited especially when left overnight or unattended. Consider the likelihood of them being damaged or stolen whilst in your care. Units are the responsibility of the client and good measures should be employed to prevent damage or theft.

Tardis cages

Added security for units when not in use

Tardis have security cages (lockable) to help protect the units (available at extra cost) an ounce of prevention being better than a pound of cure.

For larger events

Have you considered the number of toilets required in ratio to the number of people attending ?

We’ve many years of experience in providing adequate facilities for events and festivals. We can advise on the number of units you may need, even taking into consideration that people may be partying hard (drinking alcohol).

Tardis 6 bay urinal

Tardis 6 bay portable urinal

Take into consideration the male / female split of visitors and you can cut down loo queues, by hiring a combination of urinals for the lads and cubicle toilets for the ladies.

Connecting the units.

Tardis self-contained portable toilets do not need connection to any facilities but may require servicing if the hire period is more than a few days.

Tardis hot wash portable toilets require a 240 volt 16 amp connection to an electricity source. Showers require a water and electricity supply (rated at 240 volt 32 amp) and a run off for the waste water.

We have qualified fitters who can provide a connection service if required. Book this when you book your units.

What comes with the toilets ?

Toilets will be delivered with loo rolls and paper towels (where the unit features a sink) Alternatively there will be hand sanitiser gel.

If they should run out, then it is the hirer’s responsibility to replenish, unless this service has been pre booked, where we will take care of the resupply.

Collection after the event

We will endeavour to collect your units as soon as possible after your period of hire is over. In some cases however, it can be up to five working days, depending on your location with the good condition of the units being the client’s responsibility during this time.

Never wishing to scare our customers, 99 percent of unit hires go smoothly and without incident. A little forethought and good communication allows us to plan for just about any eventuality.

The Tardis hire desk team will help you set up your hire and our specification sheets help you take the worry out of those worrisome what -ifs.

green tick

Not all toilets are created equal

250tardis logo

At this time of year, everyone’s thoughts turn to parties and merriment.

We here at Tardis have found that big parties are often organised with no prior thought to shall we say “washroom requirements” leading to the ubiquitous loo queue and whilst people are in line waiting to spend a penny, they aren’t at the party having fun.

With that in mind, here’s the Tardis guide on how to relieve (literally) that problem at large gatherings.

Recommended for parties, weddings and the likes, have the hot wash or event toilet. Which as you might expect, does need a mains supply for the hot water. Elsewise, all the other functions are self-contained. The HSE compliant model even has a mirror so you can ensure you look your best when you exit.

All the necessities are provided, paper towels, liquid soap and silky soft tissue, you know what for…

We have a larger model for those with mobility issues, large enough to cater for a wheelchair and carer.

To cater for events where lads might outnumber lasses (stag nights, Rugby events) etc, we have urinals, 4 or 6 bay and we have also have demand for our ladies restroom (rose petals and attending cherubim an optional extra).

6 bay 2

Believe it or not, there’s a Tardis shower unit which does need power and mains water to keep it operational.

We find that most events can be amply catered for with these variants, but we will often be asked to crank things up a notch.

This is when our trailer based multiple bay luxury toilets come into play, for a touch of posh. Maybe a little large for your back garden, but perfect for post divot stamping at the polo match.

6 Bay Jackleg Toilet Cabin 1 copy

These units are finished to an exceptionally high standard and are often provided with attending personnel, a professional finishing touch.

Whatever the size of the party you’re catering for, even the hire of one portable unit can take the strain off your home facilities and keep your guests happy.

You can book your toilets and get an amazing amount of good advice from the experienced and friendly hire desk team. It’s one number nationwide

 one number

There are several factors to be considered because contrary to popular myth, our toilets don’t just materialise despite their nickname.

We deliver using medium sized commercial vehicles, often with a tail lift and the units are then jostled into place by our rugged muscular drivers.

Please do consider where you want to site your toilet unit, no lifting over walls, please, these things are heavy. Remember, they contain water and chemicals. In certain circumstances, a crane can be hired at extra cost.

Consider the access for our vehicle, will your path or driveway be wide enough? See the spec sheets for the vehicles we use and your questions will be answered.

We try to help you consider every possible snag with our spec sheets and for your convenience, the thumbnails below will open PDFs where dimensions, weights and the likes are given for each unit and vehicle.

 _THUMB-Tardis-Sheet-7.5-ton-Haulage-HGV THUMB-Tardis-Sheet-6-ton-Service-Truck THUMB-Tardis-Sheet-3.5-ton-Service-Truck

The information provided in these sheets and by our hire desk team take the mines out of the minefield. All you have to do, is arrange the time and date of delivery and collection and arrange to be there, we’ll do the rest.

As for calculating your number of people to units required ratio, we can advise on that and of course if the hire period is longer than a day or two, we will advise on your servicing periods to replenish the water and chemical solutions.

Now there’s been some noise made on social media on the fact our units are bigger on the inside. Unfortunately, we are unable to comment, you’ll just have to find out for yourselves.

All thumbs are clickable to open PDF
specification sheet

   THUMB-Tardis-Sheet-Event-ToiletsTHUMB-Tardis-Sheet-Disabled-toiletTHUMB-Tardis-Portable-Shower THUMB-Tardis-Portable-Ladies-Restroom
THUMB-Tardis-mains-WashTHUMB-Tardis-6-Bay-Urinal
Tardis-4-Bay-Urinal

Freddie the Frog The Portable Toilet Mover

Festival Portable ToiletsMeet Freddie the Frog

Freddie the frog is our newest member to the Tardis family. Freddie the Frog will be used when large orders of portable toilets are requested. Freddie will mostly be used for events and festivals, where moving and placing portable toilets can take up most of the time of the portable toilet service.

With Freddie’s forklift attachment and 350kg lifting capability’s time spent moving and unloading the portable toilets and getting them to the correct location takes no time at all. Not only does this speed up the unloading time but also free up your time and resources, so you can concentrate on getting the rest of the festival or event organised.

Technical Data on Freddie

  • Max Pulling force      620daN
  • Max Lift                      350kg
  • Turning Radius         2100mm
  • Weight                        620kg

Features

  • Without attachment can be stored on the portable toilet delivery truck and only take up one space
  • Light weight and will not harm grass
  • Great turning circle
  • Four wheel drive
mini Forklift

The mini forklift will be able to carry all portable toilets from cold/hot wash, event toilets, disabled toilets and portable urinals.

If you want a quick event portable toilet service gives us a call on freephone 0800 731 0589 and ask about our event portable toilet service.